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CoachPro FAQs2022-01-06T12:15:21+00:00

CoachPro FAQs

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The aim for FAQs on CoachPro is to offer support, direction, help and encouragement beyond just providing the minimal answer to a specific question.

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CoachPro FAQs

The aim for FAQs on CoachPro is to offer support, direction, help and encouragement beyond just providing the minimal answer to a specific question. This opens up the opportunity to see the FAQs as a way of connecting and communicating with CoachPro Members.

We achieve this by ensuring that there are as many relevant links back into The CoachPro System™ and by anticipating what the further questions may be in advance wherever possible.

Welcome to CoachPro

CoachPro is a subscription-based self-development platform that provides you with unlimited access to high-performance content, systems and processes designed to drive personal growth and ownership of your future.

You can access The CoachPro System™ on any mobile or desktop device where you will find a wide range of self-coaching sessions, assessments, coaching models and programmes on any topic that you choose to work on where you build from your strengths into areas for improvement.

The responsive technology allows you to build your own unique development pathway with helpful direction and recommended links. You can also download and share your coaching session and assessment Reports from your own Performance Dashboard.

If you are already a member and would like to learn more about using CoachPro, visit Getting Started on CoachPro.

Self-Development Content

You can access the high-performance, content, processes, structures and measurement on CoachPro that will see you reach your fullest potential with personal growth and self-confidence.

The content on CoachPro is exclusive to The CoachPro System™ and continues to expand. The self-coaching sessions, assessments, coaching models and programmes are all designed to support you on your self-development journey where you create and own your learning to increase your personal growth and confidence.

You have a great selection to choose from on CoachPro. There are 8 Development Areas from which you can decide what your next focus will be:

  • Emotional Awareness
  • Managing Emotions
  • Motivation & Results
  • Social Skills & Influence
  • Leadership & Relationships
  • Performance & Value
  • Business & Careers
  • Coaching Skills

Self-Coaching

You can access a wide range of specific self-coaching sessions on CoachPro that will have you achieving the results and inspiration from proven coaching processes.

Your self-development is supported by proven self-coaching processes to ensure that you achieve success with greater personal growth, ownership and self-confidence.

You are given all the structure and process for high-impact coaching sessions including all the right questions at the right time!

Each self-coaching session that you complete will form an immediate coaching report and the opportunity to reflect and assess your output and results. You are even then given some direction and recommended links based upon your session scores and feedback to continue your personal growth and development!

Every session, and assessment score is captured and collated in your Performance Dashboard where you can review and track your progress and achievements.

To select your next self-coaching session, click here Coaching Sessions

Does this replace face to face coaching for Employees?2021-09-09T09:43:47+01:00

Self-Coaching on CoachPro can be used to replace face to face coaching, or to compliment face to face coaching. The process of self-coaching means that Employees can develop the skills, processes, structures, measurement of a coach while self-coaching.

Is this a version of “Virtual Coaching” for Employees?2021-09-09T09:44:03+01:00

Access to CoachPro provides Employees with the opportunity to have the support and motivation of coaching whenever and wherever they need it most.

Is there any face to face coaching involved on CoachPro?2021-09-09T09:44:17+01:00

As Employees with access to CoachPro being given all the structures, process and measurement of high-performance coaching, there is no need to then also provide face to face coaching. CoachPro is a solution that is independent of face to face coaching, but it can still be integrated where desired.

Will all Employees be able to Self-coach?2021-09-09T09:44:30+01:00

All Employees are given the structures, processes and measurement required to make their self-coaching successful. In addition, they will receive a range of professional tips, guidance and recommendation that are responsive to their results and progress.

How do I encourage Employees to Self-Coach?2021-09-09T09:44:46+01:00

Employees engage best with self-coaching and self-development when they have a reason, need or purpose attached to it. Any specific aims, objectives, goals or requirements that you can ask Employees to self-coach or self-develop on will give them cause to engage.

Coaching Models

You can access a fantastic range of proven and practical Coaching Models on CoachPro that offer clear, insightful and actionable frameworks and approaches for any area or topic of your choice.

These quick, bite-sized “click and play” instructional videos (lasting from 4 – 16 minutes) on your chosen topic provide you with an illustrated explanation of proven frameworks and approaches which help you get beyond just knowing, to really understanding the concept and application.

All your Coaching Models are designed to make the science simple, and the practical applications clear. These Models explain and illustrate the emotional, psychological and behavioural processes involved in people, situations, circumstances, topics and scenarios so that you can take more ownership and decide upon your best response.

You can even complete a Personal Learning Assessment to increase the level of absorption and application from what you have watched.

Every Coaching Model you watch is then followed with recommended links to related topics and content for your continued personal growth and development.

Each Coaching Model you select is also then stored in your Performance Dashboard to help you build up your unique high-performance collection to expand and review.

To select your next Coaching Model, click here Coaching Models

What is the benefit and value of these to the Employee?2021-09-09T10:13:55+01:00

The Coaching Models provide diagrammatic presentations of proven self-development frameworks and tools designed to drive performance and enhance outcomes. These short, concise and insightful videos are delivered to increase the Employees’ understanding of key performance topics with practical, step-by-step guides, professional tips and illustrations.

How does an Employee find or select a particular Coaching Model?2021-09-09T10:14:08+01:00

Employees can identify a Coaching Model video to view in a number of ways:

  • By searching on a topic or situation of interest
  • By selecting one of 8 key development areas
  • By choosing a recommended link from a report or assessment
  • By responding to feedback, ratings, or suggestion
  • Through the guidance or support of their Account Manager
What are these Coaching Models, and where do they come from?2021-09-09T10:14:21+01:00

Coaching Models are short diagrammatic video presentations of proven approaches, frameworks and techniques designed to increase the Employees’ self-awareness, self-confidence, self-management and self-determination in a chosen topic.

The selection of coaching models provides Employees with a blended range of exclusive concepts and established frameworks designed by self-development experts.

How can I monitor the success and impact of these Models?2021-09-09T10:14:34+01:00

Once an Employee completes a Coaching Model they can rate that Model and complete a “Personal Learning Assessment” designed to enhance the Employees’ absorption and application of their learning. These scores and ratings are automatically collated and captured in the Employees’ Performance Dashboard which can be shared or viewed in real-time.

What are the best Models for an Employee to get started with?2021-09-09T10:14:47+01:00

The best models for an Employee to get started on are the models that have meaning or purposeful value to them. CoachPro provides a range of processes and links to help Employees identify models that are of most relevance to them:

  • Search by chosen topic or situation
  • Recommended links from any coaching session or assessment
  • “You might also like” suggestions based upon previous interest

As the Account Manager, you can also encourage, direct or suggest specific models, development areas or situations to explore for models to work on.

How can I recommend a Coaching Model to an Employee?2021-09-09T10:15:04+01:00

As the Account Manager, you can message Employees directly from your Company Account, or you can communicate in any other format with recommendations, suggestions or directions towards specific models, topics or situations to work on.

Setting Goals

You have access to a unique Goal-Setting System on CoachPro where you can determine your aims and outcomes beyond the achievable and realistic to realise your fullest potential!

Goal-Setting is an important part of realising your full potential in Self-Development and CoachPro provides you with a number of ways in which to set real, high-impact goals successfully each time that drive your Personal Growth and Self-Confidence.

Being able to set real Goals ensures that you can remain outcome-focused, results-driven and achievement orientated, three of the most powerful traits of high-performance.

Setting Goals properly also strengthens your levels of resilience, determination, focus and healthy perspective for all the situations and opportunities you will face on your journey.

Your quick, step-by-step guide to setting goals then leads you straight into specific self-coaching sessions that relate to what you want to achieve so that your development and learning are immediately aligned to your goal.

All goals that you set on CoachPro are immediately captured and collated into your Performance Dashboard where you can continue to monitor, review and update your progress towards reaching each goal. As an important measure of your ongoing Self-Development journey, you can track your “Goal Performance Score” and your “Goal Achievement Score” in real time to assess your progress and achievements.

Assessments

You can access a wide range of topic specific self-assessments and 360-assessments on CoachPro to help you identify and acknowledge your key strengths and areas of opportunity.

Self-awareness plays a big part in your self-development, and your assessments on CoachPro will provide you with valuable and practical insights on where your specific areas of strength and opportunity are. Self-Development is about building upon your identified strengths to then make your areas of improvement less challenging, and assessments play a key role in the process.

You are given a step-by-step process by which you can quickly and easily complete a self-assessment across a wide range of topics, or even set up a 360-assessment where you can ask for feedback from your chosen contributors.

You can even complete a Personal Learning Assessment to increase the level of absorption and application from what you have discovered.

Each assessment that you complete will form an immediate report and the opportunity to reflect and assess your output and results. You are even then given some direction and recommended links based upon your assessment scores and feedback to continue your personal growth and development!

Every assessment score is captured and collated in your Performance Dashboard where you can review and track your progress and achievements.

Programmes

There are some development areas and learning topics that you will be happy having more knowledge of or confidence in, however when there are areas or topics that you want or need a deeper level of understanding or mastery of, you have Programmes.

Programmes on CoachPro provide you with the ideal combination of specific self-coaching sessions, assessments and coaching models to develop a more comprehensive understanding of a key area or topic that you have chosen.

You are given a step-by-step process by which you can begin your selected Programme from a wide range of topics. These Programmes will take you some time to go through each of the 6 steps to complete, so it will take commitment and focus. The benefits in terms of personal growth, skills development and self-confidence however are tremendous!

You can even complete a Personal Learning Assessment to increase the level of absorption and application from what you have captured.

Each self-coaching session and assessment that you complete as part of your Programmes will form an immediate report and the opportunity to reflect and assess your output and results. You are even then given some direction and recommended links based upon your scores and feedback to continue your personal growth and development!

Every Programme score is captured and collated in your Performance Dashboard where you can review and track your progress and achievements.

What do Programmes consist of?2021-09-09T10:15:54+01:00

Programmes for Employees consist of a powerful blend of focused content and activity on a chosen topic or situation. Employees will be asked to complete in order a series of coaching sessions, self-assessments, models, 360-assessments and personal learning assessments to ensure that they develop a comprehensive and thorough understanding of the chosen topic or situation.

How much work and time is involved in completing a Programme?2021-09-09T10:16:10+01:00

As the Programmes are comprehensive and thorough, it can take an Employee several visits to complete the series of coaching sessions, assessments and models required. The reward however is that Employees will have significantly increased their self-awareness, self-confidence, self-management and self-determination in their chosen topic or situation.

How does an Employee select or find a Programme to work on?2021-09-09T10:16:23+01:00

Employees can identify a Programme to complete in a number of ways:

  • By searching on a topic or situation of interest
  • By selecting one of 8 key development areas
  • By choosing a recommended link from a report or assessment
  • By responding to feedback, ratings, or suggestion
  • Through the guidance or support of their Account Manager
How can I recommend or direct an Employee to a particular Programme?2021-09-09T10:16:37+01:00

As the Account Manager, you can message Employees directly from your Company Account, or you can communicate in any other format with recommendations, suggestions or directions towards specific programmes, topics or situations to work on.

How can I monitor the success and value of these Programmes?2021-09-09T10:16:50+01:00

Once an Employee completes a Programme they can rate that Programme and complete a “Personal Learning Assessment” designed to enhance the Employees’ absorption and application of their learning. These scores and ratings are automatically collated and captured in the Employees’ Performance Dashboard which can be shared or viewed in real-time.

Personalised Experience

Your content on CoachPro is presented and prioritised for you in response to your chosen activities, focus and desired outcomes to give you a personalised and purposeful experience.

Each visit and activity on CoachPro will help evolve your profile of interests, progress and development. The CoachPro System™ will then present opportunities and content options in order of your preferences and habits.

This starts from which version of CoachPro you have chosen, as the content on each version is focused and directed for that purpose:

Business CoachPro: for Leadership & Management Development

Career CoachPro: for Career Skills Development

Company CoachPro: for Team & Employee Development

Life CoachPro: for Personal Development

Professional CoachPro: for the Development of Coaches.

Company Accounts

You can set up a CoachPro Account for Teams and Employees so that there is a shared understanding and application of self-development across your Company. This approach promotes and encourages the key attributes of ownership, accountability, personal growth and confidence.

Setting up a Company Account is easy, just select “Company CoachPro” from the options when you go to Register. Within minutes you can “Upload Employees” to provide them with instant access to their individual and secure development area on CoachPro.

As the Company Account Manager you can then set, track, measure and collate all individual and team activity and performance data in real time on your Company Performance Dashboard.

With 27 unique performance measures and complete activity data you can then assess and direct where individuals and teams can develop their strengths and areas of opportunity.

The CoachPro System™

CoachPro provides you with content that is integrated into a complete self-development system so that you can continue to build your unique development pathway with each visit.

Each self-coaching session, assessment, coaching model and programme you complete contributes to your own self-development roadmap.

Responsive Technology

Your profile on CoachPro continues to build based upon the areas of development you focus on, and the scores and feedback you get from your coaching session and assessment Reports.

CoachPro provides you with responsive recommendations and guidance based upon your profile and results to ensure that your development journey works best for you.

How does this help and support the Employee?2021-09-09T10:10:46+01:00

The responsive technology on CoachPro enables the platform to provide personalised, relevant and impactful recommendations, guidance and professional tips to the Employee throughout their self-development journey.

This supports the self-development environment of personal ownership and growth that is create for each individual by each individual to build their own unique learning roadmap.

How does this work in practical terms for the Employee?2021-09-09T10:10:59+01:00

The responsive technology means that every activity and input that comes from the Employee generates a personalised response from The CoachPro System™ in terms of relevant recommendations, guidance and professional tips. This supports Employees in deciding where to go next on their self-development journey to reach their full potential.

Where do the responsive recommendations and guidance come from?2021-09-09T10:11:15+01:00

The recommendations, guidance and tips on the CoachPro System™ have been crafted by development industry experts and the creators of CoachPro to respond to the activity, scores, feedback and results generated by Employees.

How does this impact the Employees’ learning experience?2021-09-09T10:11:30+01:00

The responsive technology delivers a level of personalisation and interaction between the Employee and CoachPro. This ability for the Employee to help create, develop and build their own self-development roadmap ensures that their learning experience is always positive and Employee-owned for optimal results.

Is this the same as predictive technology?2021-09-09T10:11:48+01:00

Self-development is better served by responsive technology as it empowers the user to create, develop and own their solutions and outcomes.

Responsive technology is less linear than predictive technology and created largely by the activity, feedback and scores of the Employee.  Predictive technology interprets user activity, while responsive technology supports the user to develop their own interpretation. Predictive pathways will be more binary, based upon “yes/no” options, where responsive pathways have wider options from which the user can then determine. Predictive processes narrows and leads to one of several pre-determined outcomes, whereas a responsive process opens users up to greater possibilities.

Performance Measurement

Success in self-development is supported mainly by consistent measurement. Your Performance Dashboard on CoachPro provides you with live and responsive data to give you immediate insight into your progress and achievements.

You can then track your progress, celebrate your success, and identify other areas of opportunity. You can also share your Performance Dashboard to demonstrate achievement and growth.

8 Development Areas

All content on The CoachPro System™ is categorised into 8 key Development Areas which cover 34 high-performance Learning Topics. This is so that you can expand your reach into a selected area and assess which topics are of most value and interest to you, ensuring that you build greater confidence and expertise in areas with a cohesive approach.

You have a great selection to choose from on CoachPro where there are 8 Development Areas from which you can decide what your next area of focus will be:

  • Emotional Awareness
  • Managing Emotions
  • Motivation & Results
  • Social Skills & Influence
  • Leadership & Relationships
  • Performance & Value
  • Business & Careers
  • Coaching Skills

You are able to search for self-coaching sessions, assessments, coaching models, and programmes by development area, learning topic or word search.

Supported Devices

You can access CoachPro on any internet-connected device, from laptops, mobile phones, smart TVs, desktop computers and tablets.

You are able to search for self-coaching sessions, assessments, coaching models, and programmes by development area, learning topic or word search.

Plans and Pricing

You have the option of having a monthly or yearly subscription plan with CoachPro.

The monthly plan offers you flexibility while the yearly plan offers you further cost savings.

Please see the Pricing section on the CoachPro website for the latest offers.

Cancellations

Individual & Company Accounts

There are Individual Accounts and Company Accounts available on CoachPro.

You can choose to have an Individual Account for your own access to CoachPro, or you can set up a Company Account if you want to provide access for your employees, colleagues or team members.

Set up an Individual or Company Account today https://app.coachpro.online/register

Security

You can be assured that you have a private and password protected Account on CoachPro.

CoachPro security is SSL Certificated to protect data sent across the internet and as we sit on a dedicated server, we provide you with even greater security and performance.

Podcasts

You have unlimited access to a wide range of self-development resources on CoachPro that are designed to help you build greater self-awareness, self-confidence, self-management and results. The structures, processes, content and performance data are all there to encourage and support you in determining, owning and driving your personal growth towards your fullest potential.

What is the main value of Podcasts to the Employees?2021-09-09T10:18:32+01:00

Podcasts offer Employees an alternative and complimentary learning experience to the coaching sessions, models and assessments on CoachPro. Each podcast is focused on a self-development topic or situation providing insightful and practical conversation, anecdotes, examples and clear frameworks that will inspire confidence and ideas in Employees.

How do the Podcasts work within the CoachPro System?2021-09-09T10:18:45+01:00

The CoachPro Podcasts are dedicated to self-development and integrate into the coaching sessions, models, assessments and measures on The CoachPro System™. This gives Employees a seamless and complimentary method of continuing their self-development journey with a powerful blend of solutions.

Do Employees need to have an account with a Podcast platform to listen to these?2021-09-09T10:18:59+01:00

Employees can listen to the Podcasts directly from the CoachPro platform. From here, Employees will also have recommended links to supportive and related content from each podcast they have listened to.

What happens once Employees have listened to a Podcast?2021-09-09T10:19:13+01:00

Each podcast that an Employee selects has links to related and supportive coaching sessions, models and assessment on which they can click to continue their self-development on that topic or situation.

The Employees’ activity and results from each podcast are automatically collated and captured on their Performance Dashboard so that they can identify and track areas of strength and development opportunity.

How do I monitor or recommend Podcasts for Employees?2021-09-09T10:19:26+01:00

As the Account Manager, you can monitor all podcast activity, completion and ratings on the Employees’ Performance Dashboard.

You can also suggest, recommend or direct Employees to specific podcasts, topics or situations that would be of value or interest to them.

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CEO, Singapore

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