Terms of Use

Please read about the terms of use regarding this site.

CoachPro is a self-development application that allows you to grow at your own pace, with high-performance structures, processes and responsive content to help you on your unique development journey.

REGISTER NOW – Free 7 Day Trial

Terms of Use

  1. Scope

The Online Coach, 17 The Wevaers, Allington, Maidstone, Kent ME16 0NZ United Kingdom, together with its wholly owned subsidiaries (collectively “CoachPro“) have created, own, and operate multiple websites, (each individually referred to hereunder as a “CoachPro Website” and collectively “CoachPro Websites”). The CoachPro Websites allow you (“You” or “Your“) and other CoachPro software experts, developers, users, and other interested parties (each, a “User” and collectively, “Users“) to engage in a variety of activities, such as find information, purchase and/or research CoachPro and related software and services, obtain support for CoachPro software and services, share information with CoachPro and third parties, post comments, blog, provide reviews, vote on prospective features, and engage in conversations and activities related to CoachPro’s products and services. The Websites also include information created and published by CoachPro (“CoachPro Materials”) and third parties (“User Content”), such as text, images, photographs, graphics, audio and video, data, code, and software (collectively, the CoachPro Materials and User Content are referred to as “Content”).

  1. Acceptance of Terms

Your access and use of the CoachPro Websites is subject to and governed by these Terms of Use, also referred to as “TOU”, including any additional or different disclaimers, legal notices, agreements, or terms and conditions that may apply to Your use of or access to any particular CoachPro Website, CoachPro Materials, or User Content. If there is a conflict between the terms in this TOU and any additional legal terms, the additional legal terms shall control. This TOU forms a legally binding agreement between You and CoachPro. By clicking an “I Accept” button as part of a registration process, or otherwise demonstrating your consent to this TOU through a process established by CoachPro, You accept and agree to abide by the terms of this TOU. If You do not agree to the terms of this TOU, You should not click the “I Accept” button (or equivalent) or attempt to access or use any CoachPro Website, CoachPro Materials, or User Content.

CoachPro may modify the TOU to reflect changes in CoachPro’s business, applicable law, or for other reasons deemed necessary by CoachPro. If the terms of the TOU change, CoachPro will provide notice, which may include, but is not limited to notice provided through the Websites or a CoachPro user account. Except where prohibited by law, updates to the TOU will apply once the changes have been posted or notice has otherwise been given. Changes to the TOU will, however, not apply retroactively. If You do not agree to changes made to the TOU, You must discontinue your use of the affected CoachPro Website, CoachPro Materials, or User Content.

  1. Permissible Use of CoachPro Websites and Content

The CoachPro Websites, the CoachPro Materials, and the User Content are for your non-commercial use, that is, your use must not be intended for or directed towards commercial advantage or monetary compensation. You may not copy, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, rent, lease, or sell the CoachPro Websites, CoachPro Materials, or User Content. You may, however, download, store, and display on your computer or other electronic device, solely to view, listen to, play and print CoachPro Materials and User Content; provided that: (a) the CoachPro Materials and User Content may only be used for informational, non-commercial purposes and will not be copied or posted on any computer network, or otherwise published, broadcast, or distributed in any manner or media; and (b) the CoachPro Materials and User Content may not be modified or altered in any way, including any copyright notices.

You may not use the CoachPro Websites in any manner that could damage, disable, overburden, or impair any CoachPro server, or the network(s) connected to any CoachPro server, or interfere with any other party’s use and enjoyment of any CoachPro Website. You may not attempt to gain unauthorized access to any CoachPro Website, other accounts, computer systems or networks connected to any CoachPro server, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the CoachPro Websites.

You agree not to use a CoachPro Website to:

  • publish, upload, post, email, transmit or otherwise make available any User Content that (a) You do not have the right to make available (b) is unlawful, harmful, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable; (c) infringes any Intellectual Property Rights of any party, (d) includes any unsolicited or unauthorized advertising, promotional materials, surveys, junk mail, spamming, chain letters, or any other form of solicitation, commercial or otherwise, or (e) contains a software virus, Trojan horse, worm, time bomb, cancelbot, corrupted file, or any other computer file or software designed to interrupt, destroy, damage or limit the functionality of any computer hardware, software or other property;
  • defame, harass, abuse, stalk, threaten or violate the legal rights of others such as rights of privacy and publicity or business integrity;
  • impersonate any person or entity, including, but not limited to, a CoachPro official, CoachPro employee, or any other third party, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  • forge email headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the CoachPro Websites;
  • download any file or User Content posted by another user that You know, or reasonably should know, should not be legally reproduced, displayed, performed and/or distributed in such manner;
  • interfere with or disrupt the servers, or networks which support the CoachPro Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the CoachPro Websites;
  • violate any applicable local, state, national or international law and any regulations;
  • harvest, collect, or store personal information or data of other users.
  1. Termination of Use

CoachPro may, in its sole discretion, at any time discontinue providing or limit access to the CoachPro Websites, any areas of the CoachPro Websites, or any CoachPro Materials or User Content provided on or through the CoachPro Websites. You agree that CoachPro may, in its sole discretion, at any time, terminate or limit your access to, or use of, any or all of the CoachPro Websites or any CoachPro Material or User Content. In the event You are in material breach of the TOU, CoachPro may, at its sole discretion, suspend or terminate Your account, delete Your Content from the CoachPro Website, and refuse You any current or future use of a CoachPro Website without notice. CoachPro shall not be liable to You or any third party for any such suspension or termination.

If You wish to terminate your account, you may do so by submitting your request via email to accounts@coachpro.online Please note that in the event that you elect to terminate your account, CoachPro has the right and may elect to continue to post and publish on the Websites personally identifying information associated with User Content that You have posted.

  1. Confidential Information
  1. You agree not to reproduce any Confidential Information to which you are provided access through a CoachPro Website in any form except as authorized at the time of disclosure. Any reproduction of Confidential Information shall remain the property of CoachPro or the third party that has prepared such information and shall contain any and all confidential or proprietary notices or legends which appear on the original. You agree to (a) take all reasonable steps (defined below) to keep all Confidential Information strictly confidential; (b) to use Confidential Information solely as authorized at the time of disclosure and (c) not to disclose any Confidential Information to any party without the prior written consent of CoachPro or the third party that has prepared such information. You do not acquire any rights in Confidential Information except the limited rights as described herein. In no event shall You use Confidential Information to create, enhance, modify, rent, lease, loan, sell, distribute or create derivative works based on the CoachPro Software or CoachPro Websites, or compete with CoachPro Software or CoachPro Websites in whole or in part. As used herein, ‘Confidential Information’ shall mean all trade secrets, intellectual property rights, and other information CoachPro or third parties protect against unrestricted disclosure to others which is (i) either labelled Confidential and accessed through a restricted or non-public area of a CoachPro Website or pursuant to software downloads, or (ii) reasonably identifiable as confidential based on the type of information and the manner of its disclosure. As used herein ‘reasonable steps’ means those steps You and/or Your Company take to protect Your own Confidential Information, which shall not be less than the industry standard of care.
  1. Your Information, Privacy & Data Protection

Some of the CoachPro Websites require that You become a registered user. Before you can use these Websites, You have to register with CoachPro and provide CoachPro with certain information, which may include personally identifiable information, such as your name and your email address (“Personal Data”). By providing CoachPro with Personal Data, You expressly agree that CoachPro may collect, use, store and otherwise process Your Personal Data for the purpose of providing you with access to the Websites and related activities and communications in which you agree to participate.

You are responsible for and agree to provide CoachPro with complete, true, and current information, including Personal Data, and to keep Your Personal Data accurate and up to date. You can always correct or update Your Personal Data. Furthermore, You may request information about Your Personal Data stored with CoachPro, or the correction (in case the relevant Website is not allowing You to correct or update your information), or deletion of Your Personal Data by contacting datap@coachpro.online Please note that if You request the deletion of your account or Personal Data, You might not be able to further access and use the CoachPro Websites and your User Content.

You are solely responsible with regard to usage and security of Your password and any activities that occur under Your account. You shall not use the account of anyone else at any time. You understand and agree that CoachPro collects, uses, stores and otherwise processes Your personal information and utilisation data and may share such data with third party service providers for the purposes of improving or providing the CoachPro Websites subject to CoachPro’s Privacy Statement.

YOU AGREE TO COMPLY WITH THE TERMS OF THE COACHPRO PRIVACY STATEMENT.

  1. Intellectual Property Rights

As used herein, ‘Intellectual Property Rights’ means patents of any type, design rights, utility models or other similar invention rights, copyrights, trademarks, service marks, trade secret or confidentiality rights, and any other intangible property rights including applications for any of the foregoing, in any country, arising under statutory or common law or by contract and whether or not perfected, now existing or hereafter filed, issued, or acquired.

All Intellectual Proprietary Rights to any CoachPro Software, the CoachPro Websites, CoachPro Materials, and User Content belongs to CoachPro or the individual or entity that submitted it. Nothing in this TOU shall be deemed to give You the right to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative words from, transfer, or sell any CoachPro Software, the CoachPro Websites, any CoachPro Materials, or any User Content for any reason, unless otherwise expressly permitted by the TOU or by law. You hereby agree to assign and do assign to CoachPro (and CoachPro accepts such assignment) any modifications or derivative works of any CoachPro Software, the CoachPro Websites, and CoachPro Materials made by You in contravention of this limitation without remuneration of any kind.

Information on requirements for using CoachPro trademarks can be found by clicking on the “Trademarks” link at the bottom of each web page on CoachPro websites.

YOU AGREE TO COMPLY WITH THE TERMS OF THE ‘COACHPRO COPYRIGHT GUIDELINES’,

  1. Responsibility for Content & Links

CoachPro is only responsible or liable for the content directly posted on a CoachPro Website by CoachPro and The Online Coach Limited. To the fullest extent permitted by applicable law, your use of content shall be at your own risk.

Any Content, whether publicly posted or privately transmitted, is the sole responsibility of the person or entity providing the Content. CoachPro does not represent or endorse the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights, or quality of any Content provided by third parties on a CoachPro Website. CoachPro may remove any Content posted on a CoachPro Website at CoachPro’s sole discretion, but, if You believe that material that You hold the copyright on is being infringed upon on any CoachPro website, please notify CoachPro at datap@coachpro.online.

CoachPro Websites may contain links to external websites. CoachPro shall not be responsible for the contents of any linked website, or any changes or updates to such websites. Additionally, CoachPro shall not be directly or indirectly responsible or liable for any damage or loss caused or alleged to be caused by or in connection with Your use of or reliance on any software, content, goods or services available on or through any such linked website. CoachPro does not control and/or review the linked web-pages and the information provided by third parties.

  1. Use of CoachPro & Third Party Software

Your access and use of any software or related documentation, including developer tools and sample code, and any application program interface information provided on a CoachPro Website (collectively “Software”) is governed by the software license agreement and related documents and terms (e.g., attachments, exhibits, order form, disclaimers, etc.) (“License Agreement“) that accompany such Software. You may not use or install any Software that is accompanied by a License Agreement unless and until You first agree to the terms of the License Agreement. You must not modify, decompile, or reverse engineer any Software, except to the extent expressly permitted by applicable law or the License Agreement.

In the event that Software provided through a CoachPro Website is not accompanied by a License Agreement: the Software may be used solely for your personal, informational, non-commercial purposes; the Software may not be modified or altered in any way; and the Software may not be redistributed.

All CoachPro Software is the copyrighted work of CoachPro. Unauthorized copying, distribution, modification, public display, or public performance of copyrighted works, including the CoachPro Software, is an infringement of the copyright holder’s rights. Information on the process for requesting CoachPro’s permission to use any CoachPro owned copyrighted works can be found by clicking on the “Copyright” link at the bottom of each web page on CoachPro Websites.

  1. Indemnity

The following applies if You access a CoachPro Website from outside the EU:

You agree to indemnify and hold CoachPro, its affiliates, subsidiaries, officers, agents, partners, employees, and licensors harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of Your User Content or Your usage of a CoachPro Website, Your breach of this TOU, any additional legal terms, or CoachPro’s Privacy Statement, Your unauthorized use of any CoachPro owned Intellectual Property, or Your alleged violation of any other rights of a third party.

The following applies if You access a CoachPro Website from within the EU:

You agree to indemnify and hold CoachPro, its affiliates, subsidiaries, officers, agents, partners, employees, and licensors harmless from any claim or demand, including reasonable attorney’s fees, made by any third party against any of the aforesaid entities or persons due to or arising out of Your culpable breach of this TOU, any additional legal terms or CoachPro’s Copyright or Privacy Statements.

  1. Exclusion of Warranties

CoachPro Websites and Content are being provided to You “AS IS”. To the fullest extent allowable by law, CoachPro does not guarantee or warrant any features or qualities of any CoachPro Website or Content, or give any undertaking with regard to any other quality. Statements and explanations on CoachPro Websites and Content in promotional material or on CoachPro Website and/or documentation are made for explanatory purposes only; they are not meant to constitute any guarantee or warranty of certain features. No warranty or undertaking shall be implied by a User from any published CoachPro description of or advertisement except to the extent CoachPro has expressly confirmed such warranty or undertaking in writing. Warranties are validly given only with the express written confirmation of CoachPro’s management.

  1. Limitation of Liability

CoachPro will not be liable or responsible in any way for any User Content posted on or linked from a CoachPro Website, including, but not limited to, any errors or omissions in Content, or for any losses or damage of any kind incurred as a result of the use of or reliance on any Content or other material accessed on or through any CoachPro Website and made available by a third party.

The following applies if You access a CoachPro Website from outside the European Union:

TO THE EXTENT ALLOWABLE BY APPLICABLE LAW, COACHPRO AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS ARE NOT LIABLE TO ANY USER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF SAP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RESULTING FROM: (i) THE USE OR THE INABILITY TO USE A COACHPRO WEBSITE, COACHPRO SOFTWARE, OR COACHPRO MATERIALS; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES ARISING OUT OF YOUR USE OR INABILITY TO USE ANY COACHPRO SOFTWARE, COACHPRO MATERIALS OR SERVICES PURCHASED OR OBTAINED DURING TRANSACTIONS CONDUCTED ON A COACHPRO WEBSITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS, MESSAGES, OR CONDUCT OF ANY THIRD PARTY ON A COACHPRO WEBSITE; OR (v) ANY OTHER MATTER RELATING TO A COACHPRO WEBSITE OR COACHPRO MATERIALS. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, THESE LIMITATIONS SHALL NOT APPLY IN CASE OF INTENT OR GROSS NEGLIGENCE BY COACHPRO AND IN CASE OF COACHPRO’S STATUTORY LIABILITY FOR PERSONAL INJURY AND DEFECTIVE PRODUCTS.

The following applies if You access an CoachPro Website from within the European Union:

IRRESPECTIVE OF THE LEGAL REASONS, COACHPRO AND COACHPRO’S AFFIALIATES AND SUBSIDIARIES SHALL ONLY BE LIABLE IN THE CASES SET OUT BELOW:

  • ANY MANDATORY LIABILITY UNDER APPLICABLE PRODUCT LIABILITY LAWS;
  • GROSS NEGLIGENCE AND WILFUL MISCONDUCT;
  • PERSONAL INJURY OR DEATH RESULTING FROM COACHPRO’S OR ITS AFFILIATES’ OR SUBSIDIARIES NEGLIGENCE OR WILFUL MISCONDUCT;
  • SLIGHT NEGLIGENT BREACH OF A SIGNIFICANT CONTRACTUAL OBLIGATION (AN OBLIGATION WHOSE COMPLETION ALLOWS FOR A PROPER PERFORMANCE OF THIS TOU AND IN WHOSE COMPLIANCE WITH YOU CAN GENERALLY TRUST). IN THIS CASE, COACHPRO’S OR ITS AFFILIATES’ OR SUBSIDIARIES’ LIABILITY SHALL BE LIMITED TO SUCH DAMAGES WHICH ARE TYPICAL FOR THIS TYPE OF AGREEMENT AND PREDICTABLE AT THE POINT IN TIME OF THESE TO ENTERING INTO FORCE.

IN ALL OTHER CASES, NEITHER COACHPRO NOR ITS AFFILIATES, SUBSIDIARIES, EMPLOYEES, AGENTS AND SUBCONTRACTORS SHALL BE LIABLE FOR ANY KIND OF DAMAGES OR CLAIMS HEREUNDER.

  1. Applicable Law

The following applies if You access a CoachPro Website from outside the European Union:

New York law will govern this TOU without giving effect to any principles of conflicts of laws. You also agree to comply with all applicable export control laws as set forth under the ‘EXPORT CONTROL’ Section below which are applicable to the transmission of data on the Internet, including, but, not limited to laws governing the use of encryption and laws governing the transmission of data across international boundaries, into prohibited countries, and containing personally identifiable information.

The following applies if You access a CoachPro Website from within the European Union:

The laws of the United Kingdom will govern this TOU without giving effect to any principles of conflicts of laws. To the extent possible under applicable law, venue for all disputes in connection with this TOU shall be Edinburgh, United Kingdom.

  1. Survival

Your confidentiality obligations hereunder shall survive termination of Your account. Upon any termination of Your account, or CoachPro’s written request, You must cease use of Confidential Information, and/or CoachPro Websites, and return or destroy all Confidential Information in Your possession or control.

  1. Waiver & Severability

The failure of CoachPro to exercise or enforce any right or provision of this TOU shall not constitute a waiver of such right or provision. To the extent that any provision in this TOU shall be found to be invalid or unenforceable, such provision shall be modified in such a manner so as to make this TOU as modified, legal and enforceable under applicable laws and the balance of the provisions of this TOU shall not be affected thereby.

  1. Entire Agreement

The TOU represents the entire arrangement between the Parties in respect of its subject matter and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to its subject matter. No collateral agreements have been made.

  1. Export Control

CoachPro Websites may not be accessed or used by any national or certain countries or groups against which the United States and/or European Union have instituted sanctions (including Iran, Cuba, North Korea, Syria and Sudan), Specially Designated Nationals, and other proscribed persons who are listed on the Denied Parties list. Further restrictions apply to any end user who will utilize Content provided on a CoachPro Website in the design, development or production of nuclear, chemical or biological weapons, or rocket systems, space launch vehicles, and sounding rockets, or unmanned air vehicle systems; or any end user who has been prohibited from participating in the US and/or EU export transactions by any agency of the US government or European Union.

Due to technical uncertainties preventing verification of the identity and ultimate point of access by any person attempting to access or use a CoachPro Website, Your access of a CoachPro Website, including the presentment of any authorized user ID and password, constitutes Your express representation that (1) the person attempting access thereunder is not a national of any such sanctioned country or group or a Specially Designated National, and (2) is not included on such Denied Parties list, 3) has not been prohibited from participating in US and/or EU export transactions; 4) such use is not restricted, and (5) that, as an Authorized User, You have not disclosed or provided such password and user ID to any such person for use under Your registration. Users shall be fully liable and subject to prosecution to the full extent of the law for any violations of this paragraph.

The following applies if You access a CoachPro Website from outside the United States and European Union:

You are doing so at Your own risk, and You remain fully responsible and liable for familiarity and compliance with these Terms of Use as well as with the laws, regulations, directives, codes, and rules of the United States, European Union, and the country within which you reside, including applicable import and export compliance laws and regulations, as well those of the jurisdiction from which You are accessing a CoachPro Website, and any other applicable jurisdiction which may be involved in the access, transmission, routing, receipt, disclosure, storage or use of information on a CoachPro Website.

The following applies if You access a CoachPro Website from within the United States:

You agree that Your use of a CoachPro Website, or any Content will be in compliance with U.S. export control laws and executive orders. The information provided on and through a CoachPro Website may be deemed in some cases to be controlled technology and subject to the export control restrictions of the United States and other jurisdictions.

IT IS YOUR OBLIGATION TO VERIFY AND COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS OF THE UNITED STATES AND OF THE COUNTRY FROM WHICH YOU ARE ACCESSING A COACHPRO WEBSITE.